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Written by on September 25, 2022

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Entered instead my personal permission, difficult to remove account.

Acquired an email claiming I have received a contact towards the Twoo by the a buddy. We visited towards linked interested on determine whether I you will read you to message In place of signing up for twoo – that it turned out to be impossible (I happened to be immediately served with a registration webpage) so i closed this new web page.

One minute afterwards We discover an email you to my Registration to twoo could have been successful (?), my current email address ‘s the username and that i obtained a code.

Unacceptable – We try to visit the web site to erase any type of character have unsolicitedly been created with my details, however, if I you will need to “log in” utilizing the facts offered, I’m taken to an enrollment webpage once more. Catch-22.

Best way so you can erase my account would be to visit the FAQ, under “remove account”, then just click here considering, which may somehow sidestep this new “registration” phase and enable me to delete my account.

Thank you for your own viewpoints. Your bank account is inserted with the Twoo after you recognized the brand new invitation your obtained from just one of the current email address connections.

After recognizing an invite you can travel to Twoo and discover just what this site provides. Your bank account is not completely joined which is maybe not visually noticeable to people on the Twoo unless you over your reputation with information such as for example since the decades and you can place.

I’m very sorry you have come astonished by this. Excite e mail us at the details- so we can also be check if your bank account are efficiently deleted.

Dear customer service team,

I got before tried Twoo’s premium services, along with maybe not think it is compatible on my appeal otherwise standards. I got written dos levels using adopting the elizabeth-mail ID.

Because it wasn’t advantageous to me personally, I thought i’d prevent and didn’t select the automobile revival solution and you can deterred turned-off brand new superior features.

You will find even erased my personal membership for the . Even after this, I’ve been charged Euros/- out of my personal membership towards . The money is being billed regarding one another membership withou even my permission.

We never ever signed up that it transaction and you may same might have been complete instead my personal concur. I’m shocked to see this purchase, how can my personal cards get utilised without my personal authorization.

Since i never wanted to remain the services, demand so you’re able to so you’re able to be sure to cancel brand new fees levied and you can processes the newest refund for it instantaneously.

Then I’m thankful whenever you can delete my membership from your own webpages to quit any accident later on. I truly wanted that it to get rid of.


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